Effective Date: 1 August 2024
Last Updated: 29 August 2025
Welcome to Persona Pro. These Terms and Conditions ("Terms") govern your use of our website, products, and services operated by [Your Company Name] ("Company," "we," "us," or "our").
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
"Services" means all products and services offered by Persona Pro, including but not limited to the Persona Profit Engine Guide, Persona Pro Documents, copywriting services, AI content bots, courses, and related materials
"User," "you," or "your" refers to the individual or entity using our services
"Content" means all text, graphics, images, music, software, audio, video, information, and other materials
"Account" means the account you create to access our services
These Terms constitute a legally binding agreement between you and Persona Pro. By using our services, you confirm that:
You are at least 18 years old or have reached the age of majority in your jurisdiction
You have the legal capacity to enter into this agreement
You will comply with all applicable laws and regulations
Persona Pro provides marketing psychology services including:
Customer persona research and development
Marketing psychology training and courses
Custom copywriting services based on persona insights
AI-powered content creation tools and bots
Business psychology consultation services
Digital products and educational materials
To access certain services, you may need to create an account. You agree to:
Provide accurate, current, and complete information
Maintain and update your information as needed
Keep your login credentials secure and confidential
Notify us immediately of any unauthorized access
You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized use of your account.
Current pricing for our services is displayed on our website. Prices are subject to change with notice.
Payments are processed through secure third-party payment processors. By providing payment information, you authorize us to charge the applicable fees.
Digital Products: 30-day money-back guarantee for courses and digital products
Done-for-You Services: Satisfaction guarantee with revision opportunities
Subscription Services: Cancel anytime; no refunds for partial months
Refund requests must be submitted in writing to [support email]
For invoiced services, payments are due within 30 days. Late fees may apply for overdue accounts.
All content, trademarks, logos, and intellectual property on our website and in our services remain our exclusive property or that of our licensors.
We grant you a limited, non-exclusive, non-transferable license to use our services for your internal business purposes only.
You retain ownership of content you provide to us but grant us a license to use it for service delivery and improvement purposes.
You may not:
Reproduce, distribute, or create derivative works from our content
Reverse engineer or attempt to extract proprietary methodologies
Share login credentials or access with unauthorized parties
Use our services for competitive intelligence purposes
You agree not to use our services to:
Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit harmful, threatening, or offensive content
Engage in fraudulent or deceptive practices
Spam or send unsolicited communications
Interfere with service operation or security
Your privacy is important to us. Our Privacy Policy, incorporated by reference, explains how we collect, use, and protect your information in compliance with GDPR and applicable data protection laws.
We reserve the right to modify, suspend, or discontinue services with reasonable notice.
We may perform scheduled maintenance that temporarily affects service availability.
Our services are provided "as is" without warranties of any kind. We do not guarantee specific business results or outcomes.
While we provide evidence-based marketing psychology strategies, individual results may vary. Success depends on various factors including implementation, market conditions, and business execution.
To the maximum extent permitted by law, our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
Either party may terminate this agreement at any time with notice.
Upon termination:
Your access to services will cease
Outstanding payments become immediately due
Certain provisions will survive termination
These Terms are governed by:
UK Users: English law
US Users: Laws of [Your State]
Other Users: English law
We encourage resolving disputes through direct communication first. If necessary:
UK/EU Users: Disputes may be resolved through mediation or UK courts
US Users: Binding arbitration in accordance with [Arbitration Rules]
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, pandemics, or government actions.
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
We may update these Terms periodically. Continued use of our services constitutes acceptance of modified Terms. Material changes will be communicated with reasonable notice.
For questions about these Terms, contact us at:
Email: [[email protected]]
Address: Macclesfield SK11 0AN
Phone: 01625 326 880
You may not assign your rights under these Terms without our written consent.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Persona Pro.
Our failure to enforce any provision does not constitute a waiver of that provision.
By using Persona Pro services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.